Privacy Policy

Last updated: August 1, 2025

CertientAI ("we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

1. Roles Concerning Your Privacy

Our Responsibilities

If you are visiting the CertientAI website, we act as a 'data controller' of personal data. If you are a subscriber of the CertientAI newsletter, we act as the 'data processor' of personal data. This means we determine how and why your data are processed.

Your Responsibilities

• Read this Privacy Policy.
• If you are a subscriber, please also check the contract between us (Terms and Conditions). The contract may contain further details on how we collect and process your data, and what you have agreed to as a visitor to this website.
• If you provide us with personal information about other people, or if others give us your information, we will only use that information for the specific reason for which it was provided to us. By submitting the information, you confirm that you have the right to authorize us to process it on your behalf in accordance with this Privacy Policy.

2. Data Collection

Information We Collect

• Personal information you provide (such as name, email, phone) via forms or direct contact
• Usage data (browser type, IP address, device information, pages visited, time spent, etc.)
• Cookies and similar tracking technologies to enhance your experience

How We Use Information

• To respond to your inquiries and provide customer support
• To improve our website, products, and services
• To personalize your experience and deliver relevant content
• To communicate updates, offers, and news (if you opt-in)
• To comply with legal obligations and protect our rights

Cookies & Tracking

We use cookies and similar technologies to analyze trends, administer the website, and track users' movements. You can control cookies through your browser settings, but disabling them may affect your experience.

How We Share Information

• We do not sell your personal information.
• We may share information with trusted service providers who assist us in operating our website and services (such as hosting, analytics, or email delivery).
• We may disclose information if required by law or to protect our rights and safety.

Data Security

We implement reasonable security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure.

International Users

If you are accessing our site from outside the United States, your information may be transferred to, stored, and processed in the US or other countries. By using our site, you consent to this transfer.

Children's Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal data, please contact us and we will promptly delete it.

3. How and Why We Use Your Data

Data protection law means that we can only use your data for certain reasons and where we have a legal basis to do so. Here are the reasons for which we process your data:

Operating CertientAI's Business

• Types of processing: reviewing application information submitted for employment opportunities.
• Legal basis: contract, legitimate interests.

Improving CertientAI

• Types of processing: providing information or product optimization based on inquiries, analyzing web traffic data, etc.
• Legal basis: consent, legitimate interests.

Customer Support

• Types of processing: responding to your inquiries, notifying you of any changes to our service, and troubleshooting issues.
• Legal basis: consent, legitimate interests.

Newsletters and Webinars (by Subscription)

• Types of processing: notifying you of relevant publications or related offerings.
• Legal basis: consent, legitimate interests.

4. Your Privacy Choices and Rights

Your Choices

You can choose not to provide us with personal data. If you choose to do this, you can continue to use the website and browse its pages, but we will not be able to process transactions without personal data.

You can turn off cookies in your browser by changing its settings. You can block cookies by activating a setting on your browser allowing you to refuse cookies. You can also delete cookies through your browser settings. If you turn off cookies, you can continue to use the website and browse its pages, but CertientAI may not work effectively.

Your Rights

You can exercise your rights by sending us an email at info@certient.ai.

• You have the right to access information we hold about you. This includes the right to ask us supplementary information about the categories of data we're processing, the purposes of data processing, the categories of third parties to whom the data may be disclosed, how long the data will be stored (or the criteria used to determine that period), and your other rights regarding our use of your data.
• We will provide you with the information within one (1) month of your request, unless we communicate any reason or hardship, for example adverse effects on the rights and freedoms of others (e.g. another person's confidentiality or intellectual property rights).
• You have the right to make us correct any inaccurate personal data about you.
• You can object to us using your data for profiling you or making automated decisions about you.
• You have the right for your data to not be shared with any third parties or for marketing purposes. We will never share subscriber's data with any third parties or market to them.
• You have the right to port your data to another service. If you ask us and it is technically possible, we will directly transfer the data to another service for you.
• You have the right to be 'forgotten' by us. You can do this by asking us to erase any personal data we hold about you, if it is no longer necessary for us to hold the data for purposes of your use of CertientAI.
• You have the right to lodge a complaint regarding our use of your data. Please tell us first, so we have a chance to address your concerns. If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your local data protection supervisory authority: EU help line.

5. How Secure Is the Data We Collect?

We have physical, electronic, and managerial procedures to safeguard and secure the information we collect. Unfortunately, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.

If you believe your privacy has been breached, please contact us immediately at info@certient.ai.

6. Where Do We Store the Data?

The personal data we collect is processed in the United States. By submitting your personal data, you agree to this transfer, storing or processing by us. If we transfer or store your information outside the U.S., then we will take steps to ensure that your privacy rights continue to be protected as outlined in this Privacy Policy.

7. How Long Do We Store Your Data?

We will delete your personal data from our archives no later than six (6) years from the last time you used CertientAI or as otherwise agreed by a separate contract.

8. Third Parties Who Process Your Data

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing any information.

9. Cookies

We use cookies. Unless you adjust your browser settings to refuse cookies, we (and these third parties) will issue cookies when you interact with CertientAI. These may be 'session' cookies, meaning they delete themselves when you leave CertientAI, or 'persistent' cookies which do not delete themselves and help us recognize you when you return so we can provide a tailored service.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Please review this page periodically for changes. Your continued use of our website after changes are posted constitutes your acceptance of those changes.

If you have any questions, contact us at info@certient.ai.